Privacy Policy
At Calam, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
Account Information
When you register for Calam, we collect:
- Your mobile phone number (required for account verification and caller ID functionality)
- Payment information (processed securely through our payment providers)
- Device information (device type, operating system version)
Call Data
To provide our calling service, we collect:
- Numbers you call
- Call duration and timestamps
- Call quality metrics (for service improvement)
Important: We do not record or store the audio content of your calls. All voice data is transmitted in real-time and is not retained.
Usage Data
We collect information about how you use the app, including:
- App features used
- Error logs and crash reports
- General usage patterns
How We Use Your Information
We use the information we collect to:
- Provide and maintain our calling service
- Process payments and manage your account balance
- Display your verified phone number as caller ID
- Improve our service quality and user experience
- Send you important service-related communications
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Sharing
We share your information only as necessary to provide our service:
- Telecommunications providers: To route your calls and display caller ID
- Payment processors: To process your payments securely
- Cloud infrastructure providers: To host and operate our service
We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your data:
- All data transmitted is encrypted using TLS
- Voice calls are encrypted end-to-end
- Payment information is processed by PCI-compliant providers
- Access to user data is strictly controlled and logged
Data Retention
We retain your account information for as long as your account is active. Call history is retained for 90 days to allow you to view recent calls. You can request deletion of your account and associated data at any time.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
Children's Privacy
Calam is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of Calam after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us or email us at privacy@calam.app.